Seibertron.com Energon Pub Forums

[william-james88]

um do you guys know that this toy is factory misassembled?

when comparing this to the Animated I noticed the rear of the spider was not locking over the robots shoulders in spider mode. upon comparing it with Animated I noticed the screw hole on the robot body was on the opposite side. apparently the pieces with the ball joints for the robot arms are on backwards. I took it apart and heated the rivet inside the waist pieces until they came apart. I swapped the upper body pieces and re-riveted the pieces. after re-assembleing her, the rear of the spider now locks over the robot shoulders when in spider mode. the chest also easily slides up and locks into place with ease. its not a easy fix, I was cringing the whole time but now she is solid in both modes

Thanks! But I have to admit, I was cringing just reading it. Might be a bit too daunting for me.

The part I highlighted is the part I dont get. How did you re-rivet them?

WJ......shouldn't this be headlined in the site or something? This IS breaking news. Seems like dejavu with that jet from TF-Go!

MIssassembly happens all the time. We didnt news it when the club's starscream had it right? If you want to double check, send a quote of what should be newsed to the link in my sig and the news admin will determine if it is news or just forum discussion.

[guarayakha]

um do you guys know that this toy is factory misassembled?

when comparing this to the Animated I noticed the rear of the spider was not locking over the robots shoulders in spider mode. upon comparing it with Animated I noticed the screw hole on the robot body was on the opposite side. apparently the pieces with the ball joints for the robot arms are on backwards. I took it apart and heated the rivet inside the waist pieces until they came apart. I swapped the upper body pieces and re-riveted the pieces. after re-assembleing her, the rear of the spider now locks over the robot shoulders when in spider mode. the chest also easily slides up and locks into place with ease. its not a easy fix, I was cringing the whole time but now she is solid in both modes

Thanks! But I have to admit, I was cringing just reading it. Might be a bit too daunting for me.

The part I highlighted is the part I dont get. How did you re-rivet them?

WJ......shouldn't this be headlined in the site or something? This IS breaking news. Seems like dejavu with that jet from TF-Go!

MIssassembly happens all the time. We didnt news it when the club's starscream had it right? If you want to double check, send a quote of what should be newsed to the link in my sig and the news admin will determine if it is news or just forum discussion.

Interesting enough, said rivets also have threads, just like regular screws, so after the fix you can just push them back in, no tools needed.

[Sabrblade]

I posted shadow panther's observation of the misassembly elsewhere and, sure enough, others have the same factory error. Looks like this Takara misassembly is widespread.

[william-james88]

I posted shadow panther's observation of the misassembly elsewhere and, sure enough, others have the same factory error. Looks like this Takara misassembly is widespread.

I am pretty certain it is. If everyone is having problems with the chest than I assume it is for the same reason.

[shadow panther]

if you aren't going to recorrect the toy, just be careful forcing the chest piece all the way up, because the body is on wrong the curvature of the body is facing forward instead of to the back.

[fenrir72]

I posted shadow panther's observation of the misassembly elsewhere and, sure enough, others have the same factory error. Looks like this Takara misassembly is widespread.

I am pretty certain it is. If everyone is having problems with the chest than I assume it is for the same reason.

Was the issue about TF Go! Jin-bu misassembly headlined too?I kind of recalled it was as it was a mass release.

I also sent an email to amiami about the issue to inform TT/their supplier and they asked for images of the problem. Issue , my fembots are still MISB as I haven't openned the 2 1/2 'cons yet.

[william-james88]

I posted shadow panther's observation of the misassembly elsewhere and, sure enough, others have the same factory error. Looks like this Takara misassembly is widespread.

I am pretty certain it is. If everyone is having problems with the chest than I assume it is for the same reason.

Was the issue about TF Go! Jin-bu misassembly headlined too?I kind of recalled it was as it was a mass release.

I also sent an email to amiami about the issue to inform TT/their supplier and they asked for images of the problem. Issue , my fembots are still MISB as I haven't openned the 2 1/2 'cons yet.

Why cant you just send the pics found all across this thread?

also, could you give us the takara hotline for issues like this please?

This could definitely be newsed if we tell the public what they could do to get compensation.

[fenrir72]

I posted shadow panther's observation of the misassembly elsewhere and, sure enough, others have the same factory error. Looks like this Takara misassembly is widespread.

I am pretty certain it is. If everyone is having problems with the chest than I assume it is for the same reason.

Was the issue about TF Go! Jin-bu misassembly headlined too?I kind of recalled it was as it was a mass release.

I also sent an email to amiami about the issue to inform TT/their supplier and they asked for images of the problem. Issue , my fembots are still MISB as I haven't openned the 2 1/2 'cons yet.

Why cant you just send the pics found all across this thread?

also, could you give us the takara hotline for issues like this please?

This could definitely be newsed if we tell the public what they could do to get compensation.

Does that mean I can use the images here as reference? If that is the case, I'll send it to amiami. maybe as a big @ss customer of TT, they can do something about this.


Yelp!

There are no comparison images between TFA Blackarachnia and Legends Blackwidow. The positioning of the error. Could someone here post the images which I can use as reference when I resend my complaint?

Will anyone here help perform a public service to the fandom?

[william-james88]

Does that mean I can use the images here as reference? If that is the case, I'll send it to amiami. maybe as a big @ss customer of TT, they can do something about this.


Yelp!

There are no comparison images between TFA Blackarachnia and Legends Blackwidow. The positioning of the error. Could someone here post the images which I can use as reference when I resend my complaint?

Will anyone here help perform a public service to the fandom?

Give me a sec and I will get you pics! In the meantime, I found this link here:

http://www.takaratomy.co.jp/support/other.html

But it asks for a Jan code. Do you have that on the box?

[fenrir72]

Does that mean I can use the images here as reference? If that is the case, I'll send it to amiami. maybe as a big @ss customer of TT, they can do something about this.


Yelp!

There are no comparison images between TFA Blackarachnia and Legends Blackwidow. The positioning of the error. Could someone here post the images which I can use as reference when I resend my complaint?

Will anyone here help perform a public service to the fandom?

Give me a sec and I will get you pics! In the meantime, I found this link here:

http://www.takaratomy.co.jp/support/other.html

But it asks for a Jan code. Do you have that on the box?

I'm kind of away from the figure. Will check that Jan code later. Thanks for the link.

[william-james88]

Does that mean I can use the images here as reference? If that is the case, I'll send it to amiami. maybe as a big @ss customer of TT, they can do something about this.


Yelp!

There are no comparison images between TFA Blackarachnia and Legends Blackwidow. The positioning of the error. Could someone here post the images which I can use as reference when I resend my complaint?

Will anyone here help perform a public service to the fandom?

Give me a sec and I will get you pics! In the meantime, I found this link here:

http://www.takaratomy.co.jp/support/other.html

But it asks for a Jan code. Do you have that on the box?

I'm kind of away from the figure. Will check that Jan code later. Thanks for the link.

Here are the pics you wanted.

The big deal here is to show that the chest pieces are on the wrong side by pointing out the screwhole.

Screwhole on Animated Blackarachnia is on the right chest piece:



Legends BW Blackarachnia right chest piece does not have screwhole:



Instead, the screwhole on Legends BW Blackarachnia is on the left chest piece:



While there is no hole on the left chest piece of Animated Blackarachnia:




This makes it so that the neck cannot go up. So it looks like this:




Instead of this, which is how Takara showed the figure (tell them to look at the shoulders):




So now that we have this, can you tell us what you do as you do it? for instance, with takara, let us know which contact info you use if others want to do it as well. Same for amiami, what is the e-mail to use to contact them for something like this?

[fenrir72]

Does that mean I can use the images here as reference? If that is the case, I'll send it to amiami. maybe as a big @ss customer of TT, they can do something about this.


Yelp!

There are no comparison images between TFA Blackarachnia and Legends Blackwidow. The positioning of the error. Could someone here post the images which I can use as reference when I resend my complaint?

Will anyone here help perform a public service to the fandom?

Give me a sec and I will get you pics! In the meantime, I found this link here:

http://www.takaratomy.co.jp/support/other.html

But it asks for a Jan code. Do you have that on the box?

I'm kind of away from the figure. Will check that Jan code later. Thanks for the link.

Here are the pics you wanted.

The big deal here is to show that the chest pieces are on the wrong side by pointing out the screwhole.

Screwhole on Animated Blackarachnia is on the right chest piece:




So now that we have this, can you tell us what you do as you do it? for instance, with takara, let us know which contact info you use if others want to do it as well. Same for amiami, what is the e-mail to use to contact them for something like this?

Just sent un update to amiami guys. Btw, here was their reply (before your post wj88)

amiami has a contact us slot in the site

[william-james88]

I will contact them tomorrow, are you gonna contact takara as well?

[fenrir72]

I will contact them tomorrow, are you gonna contact takara as well?

I'll leave it up to amiami 'cause

私は日本人ではないです。外人フィードバックは、日本では何もの隣意味します

amiami hopefully will have more credibility, if they believe my post.

[william-james88]

I will contact them tomorrow, are you gonna contact takara as well?

I'll leave it up to amiami 'cause

私は日本人ではないです。外人フィードバックは、日本では何もの隣意味します

amiami hopefully will have more credibility, if they believe my post.

What are you hoping is the outcome?

[fenrir72]

I will contact them tomorrow, are you gonna contact takara as well?

I'll leave it up to amiami 'cause

私は日本人ではないです。外人フィードバックは、日本では何もの隣意味します

amiami hopefully will have more credibility, if they believe my post.

What are you hoping is the outcome?

Based on amiami's feedback, they might be thinking I'm for an immediate refund/replacement. Sure enough that won't happen in the immediate future as the replacement might also be defective but if the info/complaints reaches critical mass, then TT might be forced to recall the batch and if the batch also includes that of amiami (they said they haven't received any yet) then I'll give them a call and have mine replaced.

It's like having fenrir all by his lonesome rants every two months about how She-ra is a misassembled fembot. No will will give a d@mn, but if "Seibertron" complaints that She-ra is a misassembled fembot, then Hasbro will surely listen.

[william-james88]

Based on amiami's feedback, they might be thinking I'm for an immediate refund/replacement. Sure enough that won't happen in the immediate future as the replacement might also be defective but if the info/complaints reaches critical mass, then TT might be forced to recall the batch and if the batch also includes that of amiami (they said they haven't received any yet) then I'll give them a call and have mine replaced.

It's like having fenrir all by his lonesome rants every two months about how She-ra is a misassembled fembot. No will will give a d@mn, but if "Seibertron" complaints that She-ra is a misassembled fembot, then Hasbro will surely listen.

Pretty sure you meant Takara

Anyways, I am writing to them now as well, with new pictures I took. To get refunded or a toy exchanged, do we have to send back our toy and pay for the shipping? Because that wouldnt be worth it for me sending it back to japan.

If Takara recalls the item, do we have to send ours back to amiami? At our cost?

[fenrir72]

Based on amiami's feedback, they might be thinking I'm for an immediate refund/replacement. Sure enough that won't happen in the immediate future as the replacement might also be defective but if the info/complaints reaches critical mass, then TT might be forced to recall the batch and if the batch also includes that of amiami (they said they haven't received any yet) then I'll give them a call and have mine replaced.

It's like having fenrir all by his lonesome rants every two months about how She-ra is a misassembled fembot. No will will give a d@mn, but if "Seibertron" complaints that She-ra is a misassembled fembot, then Hasbro will surely listen.

Pretty sure you meant Takara

Anyways, I am writing to them now as well, with new pictures I took. To get refunded or a toy exchanged, do we have to send back our toy and pay for the shipping? Because that wouldnt be worth it for me sending it back to japan.

If Takara recalls the item, do we have to send ours back to amiami? At our cost?

Amiami will be my proxy for TT. Though the ugly thing is, with regards to amiami, it will be at your cost sending the item back ( how'd I know? I once inquired 2 years ago if I could replace a defective 1/6 scale anime figure that had its plastic wrapping melted to the figure. it wasn't that to overt and they, amiami agreed to replace it but it will be at my cost ( so the effort back then wasn't worth it. hlj, despite my complaints refunds everything though you do have to pay first for the shipping of a replacement) I haven't attempted it yet. As for the shipping back of the replacement, no idea yet.

[william-james88]

Ok thanks, here is the picture I sent:

[Evil Eye]

Amusingly enough, putting the boxes side by side looks an awful lot like a fighting game character select screen.



(Not my pic, got this off of 4chan)

[-Kanrabat-]

Damn! I'll have to keep my eyes open when I'll unpack my spider.

[Sabrblade]

If Takara does any fixes for this figure, they're more likely just be for those that are in Japan rather than any overseas purchases of the figure.

[-Kanrabat-]

Just openned my Blackie and she's pretty fine. Her only real issues is it's hard to make her stand up and that neck gap is pretty unsighly.

BTW, I never saw ball joints so TIGHT before. Man, her arms are ridiculously hard to move! Still, she's great looking and it's fine to finally have a proper "g1" BW Blackarachnia.

[fenrir72]

This issue forced me to open my 'con fatale set. Blackwidow has no issues (thank Primus), love Nightbird and Slipstream (though I have a hard time getting the latter to stand)

Just one complaint, Slipstream's head, why didn't TT paint her head full black? Leaving the other half unpainted does not make sense since her light piping gimmick is nullified because of the red paint on her optics.

[SW's SilverHammer]

Leaving the other half unpainted does not make sense since her light piping gimmick is nullified because of the red paint on her optics.

So I keep seeing this, So I don't know if this is another QC thing, but the eyes on mine work like nightbird's or Universe inferno's.